Youth Rights Resource COMPASS Belgium

Where can I seek shelter?

 

Flanders and (Dutch-speaking) Brussels

 

During the corona crisis there is still access to emergency shelter. However, some guidelines have to be respected, such as:

- Sufficient washing of hands;

- Keeping a one and a half meter distance, if this is not possible, a mouth mask is mandatory (there are some exceptions to this rule, e.g. children under the age of 12 do not have to wear a mouth mask).

- The registration of presences and contacts so that a contact investigation can take place if a COVID-19 infection is detected.

 

Stricter contact measures can be imposed at the reception centre, for example if a (possible) corona infection is detected.

 

In Flanders and Brussels, it is not possible to go directly to a shelter. A social worker has contact the shelter. Below you will find the contact details of social workers:

 

1) Children under the age of 18 can contact a crisis hotline -18 in urgent emergencies. The crisis team will look into the situation together with you, give you advice and can refer you to an emergency shelter.

 

Below you will find a list of the different crisis hotlines:

 

Crisis hotline for minors Vlaams-Brabant

Region: Halle, Vilvoorde, Oost-Brabant

Email: onthaal@cawhallevilvoorde.be

Tel.:     078 050 038 (always available, 24hs/24 and 7 days a week)

 

Crisis hotline for minors Brussel (Crisis-BXL)

Region: Brussel

Address: Leopold II Laan 184 D

            1080 Brussel

Email: crisismeldpunt.brussel@cawbrussel.be

Tel.:     02 209 16 36 (always available, 24hs/24 and 7 days a week)

 

Crisis hotline for minors Antwerpen

Region: Antwerpen, Boom, Mechelen, Lier, De Kempen

Address: Cornelis Schutstraat 28

            2100 Deurne

Email: crisisteam-18@cawantwerpen.be

Tel.:     03 609 57 57 (always available, 24hs/24 and 7 days a week)

 

Crisis hotline for minors Limburg

Region: Limburg

Tel.:     089 70 03 70 (always available, 24hs/24 and 7 days a week)

 

Crisis hotline for minors West-Vlaanderen

Region: Centraal-West-Vlaanderen, Noord-West-Vlaanderen, Zuid-West-Vlaanderen

Tel.:     050 33 77 40 (always available, 24hs/24 and 7 days a week)

 

Crisis hotline for minors Oost-Vlaanderen: De Schelp

Region: Oost-Vlaanderen

Address: Elyzeese Velden 7

            9000 Gent

Email: crisisteam@cawoostvlaanderen.be

Tel.:     09 265 04 90 (always available, 24hs/24 and 7 days a week)

 

 

2) Young people between the ages of 12 and 25 can also visit the Youth Welcome Centre (JAC). They do not offer any shelters themselves, but they will look together with you for a (temporary) shelter and for a solution in the longer term.

 

JAC

Email: https://www.caw.be/jac/contacteer-ons/mail/

A social worker will answer the e-mail within two working days. They will also ask for some general information: a name (this does not have to be your real name), your age, your gender and the Region where you are staying. This way, they can better answer your questions, while remaining anonymous.

Chat:    https://jac.sittool.net/chat (Monday-Friday: 13-19)

A chat session can take up to 1 hour so that others also have a chance to chat. If there are too many calls at once, they may ask to try again. Before you start chatting, they will ask you for some general information: a name (this does not have to be your real name), your age, your gender and the Region you are staying in. This will help them answer your questions, while still allowing you to remain anonymous.

 

JAC Antwerpen

Region: Antwerpen

Address: Elyzeese Velden 7

            9000 Gent

Emailjac@cawantwerpen.be

Tel.:     03 232 27 28 (Monday: 10-17, Tuesday: 13-17, Wednesday: 10-17, Thursday: 13-17, Friday: 10-17)

JAC Antwerp can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Aalst

Region: Oost-Vlaanderen

Addresd: Verastenstraat 1

            9300 Aalst

Emailjac.adw@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Aalst can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Aarschot

Region: Oost-Brabant

Address: Amerstraat 19

            3200 Aarschot

Emailjac@cawoostbrabant.be

Tel.:     0800 13 500 (free) or 0472 29 67 08

JAC Aarschot can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Asse

Region: Halle, Vilvoorde

Address: Asphaltcosite 20

            1730 Asse

Emailjac@cawhallevilvoorde.be

Tel.:     02 613 17 02 (Monday: 9-19, Tuesday: 9-19, Wednesday: 9-17, Thursday: 9-19, Friday: 9-17)

JAC Asse can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Boom

Region: Boom, Mechelen, Lier

Address: Colonel Silvertopstraat 15

            2850 Boom

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Boom can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Brakel

Region: Oost-Vlaanderen

Address: Jagersstraat 64

            9660 Brakel

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Brakel can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Brugge

Region: Noord-West-Vlaanderen

Address: Vlamingdam 36

            8000 Brugge

Emailjac.brugge@cawnoordwestvlaanderen.be

Tel.:     0478 99 00 37 (you have to leave a message and you will be called back.)

JAC Brugge can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment. A visit without appointment is only possible in urgent situations on Wednesdays from 13-20.

 

JAC Brussel

Region: Brussel

Address: Anspachlaan 160

            1000 Brussel

Emailjac@cawbrussel.be

Tel.:     02 486 45 01

JAC Brakel can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Dendermonde

Region: Oost-Vlaanderen

Address: Onze-Lieve-Vrouw Kerkplein 30
9200 Dendermonde

Emailjac.adw@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0473 83 56 73 (during office hours)

JAC Dendermonde can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Diest

Region: Oost-Brabant

Address: Schaffensestraat 23
3290 Diest

Emailjac@cawoostbrabant.be

Tel.:     0800 13 500 (free) or 0471 64 45 98

JAC Diest can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Geel

Region: De Kempen

Address: Diestseweg 135

            2440 Geel

Emailjac.geel@cawdekempen.be

Tel.:     014 56 68 20 or 0472 23 41 55

JAC Geel can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

 

JAC Genk

Region: Limburg

Address: Europalaan 26

            3600 Genk

Emailjac.genk@cawlimburg.be

Tel.:     011 85 00 05 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12,                       Friday: 10-12)

JAC Genk can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

 

JAC Gent

Region: Oost-Vlaanderen

Address: Drabstraat 18

            9000 Gent

Emailjac.genteeklo@cawoostvlaanderen.be (e-mails will be responded to within 24 hours)

Tel.:     09 265 04 70 (Monday-Friday: 9-13)

JAC Gent can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Geraardsbergen

Region: Oost-Vlaanderen

Address: Zakkaai 31

            9500 Geraardsbergen

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     09 265 04 70 (during office hours)

JAC Geraardsbergen can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Halle

Region: Halle Vilvoorde

Address: Leide 3

            1500 Halle

Email:  jac@cawhallevilvoorde.be (e-mail will be answered within two working days)

Tel.:     02 613 17 02 (Monday: 9-19, Tuesday: 9-19, Wednesday: 9-17, Thursday: 9-19,             Friday: 9-17)

JAC Halle can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Hasselt

Region: Limburg

Address: Rozenstraat 28

            3500 Hasselt

Emailjac.hasselt@cawlimburg.be (e-mails will be answered within two working days)

Tel.:     02 613 17 02 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12,                       Friday: 10-12)

JAC Hasselt can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Heist-op-den-Berg

Region: Boom, Mechelen, Lier

Address: Oude Godstraat 40
2200 Heist-op-den-Berg

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Heist-op-den-Berg can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Herentals

Region: De Kempen

Address: Hofkwartier 23

            2200 Herentals

Emailjac.herentals@cawdekempen.be

Tel.:     014 23 34 01 of 0475 97 87 20

JAC Herentals can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Hoogstraten

Region: De Kempen

Address: Lindendreef 12
2320 Hoogstraten

Emailjac.hoogstraten@cawdekempen.be

Tel.:     0474 34 41 51

JAC Hoogstraten can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Ieper

Region: Centraal-West-Vlaanderen

Address: Maloulaan 43
8900 Ieper

Emailonthaal@cawcentraalwestvlaanderen.be

Tel.:     057 220 930

JAC Ieper can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC in JC De Klinker

Region: Oost-Brabant

Address: Demervallei 14
3200 Aarschot

Emailjac@cawoostbrabant.be

Tel.:     0494 888 672

JAC in JC De Klinker can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Izegem

Region: Centraal-West-Vlaanderen

Address: Krekelstraat 56

            8870 Izegem

Emailonthaal@cawcentraalwestvlaanderen.be

Tel.:     051 337 878

JAC Izegem can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Kortrijk

Region: Zuid-West-Vlaanderen

Address: Wandelingstraat 31
8500 Kortrijk

Emailjac.kortrijk@cawzuidwestvlaanderen.be

Tel.:     056 21 04 42

JAC Kortrijk can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Leuven

Region: Oost-Brabant

Address: Redingenstraat 6
3000 Leuven

Emailjac@cawoostbrabant.be (e-mails will be answered within two working days)

Tel.:     0800 13 500 (free) or 016 24 10 24

JAC Leuven can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment. As from July 1st 2020, you can also pass by without an appointment.

 

JAC Lier

Region: Boom, Mechelen, Lier

Address: Paradeplein 2 | Dungelhoeffsite
2500 Lier

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Lier can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Lokeren

Region: Oost-Vlaanderen

Address: Sportlaan 2
9160 Lokeren

Emailjac.lokeren@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     09 340 95 36 (during office hours)

JAC Lokeren can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Lommel

Region: Limburg

Address: Norbert Neeckxlaan 50
3920 Lommel

Emailjac.lommel@cawlimburg.be

Tel.:     011 85 00 05 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12, Friday: 10-12)

JAC Lommel can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Maasmechelen

Region: Limburg

Address: Projectencentrum, Oude Baan 207

3630 Maasmechelen

Emailjac.maasmechelen@cawlimburg.be

Tel.:     011 85 00 05 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12, Friday: 10-12)

JAC Maasmechelen can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Mechelen

Region: Boom, Mechelen, Lier

Address: Maurits Sabbestraat 119
2800 Mechelen

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Mechelen can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Menen

Region: Zuid-West-Vlaanderen

Address: Koningstraat 32
8930 Menen

Emailjac.menen@cawzuidwestvlaanderen.be

Tel.:     0499 535 056

JAC Menen can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Mol

Region: De Kempen

Address: Markt 54
2400 Mol

Emailjac.mol@cawdekempen.be

Tel.:     014 81 61 60 of 0470 12 01 52

JAC Mol can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Ninove

Region: Oost-Vlaanderen

Address: Parklaan 1
9400 Ninove

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Ninove can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Oostende

Region: Noord-West-Vlaanderen

Address: Dekenijstraat 8
8400 Oostende

Emailjac.oostende@cawnoordwestvlaanderen.be

Tel.:     059 50 57 45 (Monday: 9.30-12.30 and 13-17, Tuesday: 9.30-12.30 and 13-17, Wednesday: 9.30-12.30 and 13-17, Thursday: 9.30-12.30 and 16-19, Friday: 9.30-12.30 and 13-17)

JAC Oostende can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Oudenaarde

Region: Oost-Vlaanderen

Address: Hofstraat 14
9700 Oudenaarde

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Oudenaarde can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Peer

Region: Limburg

Address: Markt 36
3990 Peer

Emailjac.peer@cawlimburg.be

Tel.:     011 85 00 05

JAC Peer can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Puurs

Region: Boom, Mechelen, Lier

Address: Fortbaan 9
2870 Puurs

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Puurs can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Roeselare

Region: Centraal-West-Vlaanderen

Address: Lepersestraat 47
8800 Roeselare

Emailonthaal@cawcentraalwestvlaanderen.be

Tel.:     051 225 944

JAC Roeselare can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Ronse

Region: Oost-Vlaanderen

Address: Zonnestraat 30
9600 Ronse

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Ronse can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Sint-Niklaas

Region: Oost-Vlaanderen

Address: Gasmeterstraat 81b
9100 Sint-Niklaas

Emailjac.sintniklaas@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     03 776 72 22 (during office hours)

JAC Sint-Niklaas can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Sint-Truiden

Region: Oost-Vlaanderen

Address: Hamelstraat 27
3800 Sint-Truiden

Emailjac.sttruiden@cawlimburg.be

Tel.:     011 85 00 05 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12, Friday: 10-12)

JAC Sint-Truiden can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Sint-Truiden

Region: Oost-Vlaanderen

Address: Hamelstraat 27
3800 Sint-Truiden

Emailjac.sttruiden@cawlimburg.be

Tel.:     011 85 00 05 (Monday: 10-17, Tuesday: 10-17, Wednesday: 10-17, Thursday: 10-12, Friday: 10-12)

JAC Sint-Truiden can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Tervuren

Region: Halle, Vilvoorde

Address: Brusselsesteenweg 58
3080 Tervuren

Emailjac@cawhallevilvoorde.be

Tel.:     02 613 17 02 (Monday: 9-19, Tuesday: 9-19, Wednesday: 9-17, Thursday: 9-19, Friday: 9-17)

JAC Sint-Truiden can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Tielt

Region: Centraal-West-Vlaanderen

Address: Kotrijkstraat 118
8700 Tielt

Emailonthaal@cawcentraalwestvlaanderen.be

Tel.:     051 400 999

JAC Tielt can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Tienen

Region: Oost-Brabant

Address: Onze-Lieve-Vrouwbroedersstraat 2A/2
3300 Tienen

Emailjac@cawoostbrabant.be

Tel.:     0800 13 500 (Monday to Friday, from 9-18)

JAC Tienen can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Turnhout

Region: De Kempen

Address: Stationstraat 80/3
2300 Turnhout

Emailjac.turnhout@cawdekempen.be

Tel.:     014 41 62 58 of 0475 97 77 62

JAC Turnhout can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Veurne

Region: Centraal-West-Vlaanderen

Address: Noordstraat 12
8630 Veurne

Emailonthaal@cawcentraalwestvlaanderen.be

Tel.:     058 280 021

JAC Veurne can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Vilvoorde

Region: Halle, Vilvoorde

Address: Jean-Baptiste Nowélei 33
1800 Vilvoorde

Emailjac@cawhallevilvoorde.be

Tel.:     02 613 17 02 (Monday: 9-19, Tuesday: 9-19, Wednesday: 9-17, Thursday: 9-19, Friday: 9-17)

JAC Vilvoorde can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Waregem

Region: Zuid-West-Vlaanderen

Address: Zuiderlaan 42
8790 Waregem

Emailjac.waregem@cawzuidwestvlaanderen.be

Tel.:     0478 02 10 30

JAC Waregem can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Wetteren

Region: Oost-Vlaanderen

Address: Scheldedreef 52
9230 Wetteren

Emailjac.adw@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0473 83 56 73 (during office hours)

JAC Wetteren can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Willebroek

Region: Boom, Mechelen, Lier

Address: Pastorijstraat 1
2830 Willebroek

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Willebroek can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Willebroek

Region: Boom, Mechelen, Lier

Address: Pastorijstraat 1
2830 Willebroek

Emailjac@cawboommechelenlier.be

Tel.:     015 695 695

JAC Willebroek can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Zottegem

Region: Oost-Vlaanderen

Address: Ooststraat 27
9620 Zottegem

Emailjac.zov@cawoostvlaanderen.be (e-mails will be answered within two working days)

Tel.:     0471 08 28 88 (during office hours)

JAC Zottegem can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

JAC Kalmthout

Region: Antwerpen

Address: Dorpsstraat 3
2990 Kalmthout

Emailjac@cawantwerpen.be

Tel.:     03 232 27 28 (Monday: 10-17, Tuesday: 13-17, Wednesday: 10-17, Thursday: 13-17, Friday: 10-17)

JAC Kalmthout can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

Jongerenonthaal Blankenberge

Region: Noord-West-Vlaanderen

Address: L. Nuytemanslaan 59
8370 Blankenberge

Emailonthaal.blankenberge@cawnoordwestvlaanderen.be

Tel.:     050 43 28 50

Jongerenonthaal Blankenberge can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

Jongerenonthaal Houtland

Region: Noord-West-Vlaanderen

Address: 's Gravenwinkelstraat 20
8820 Torhout

Emailonthaal.torhout@cawnoordwestvlaanderen.be

Tel.:     050 21 25 22

Jongerenonthaal Houtland can be reached during the corona crisis but they prefer to work digitally or by phone. If you want to visit them, you must make an appointment.

 

 

 

Where can I access health care?

 

Belgium

 

For urgent medical assistance, call 112. This number is available 24 hours a day, 7 days a week.

 

If you want to reach a doctor on duty, for example during weekends or on public holidays, call 1733.

 

Flanders and (Dutch-speaking) Brussels

 

For other problems, children under the age of 18 can contact a crisis hotline -18 (see above) and young people between 12 and 25 years of age can contact the Youth Welcome Centre (JAC, see above).

 

In addition, children and young people can also contact the following organisation(s):

 

TEJO is an organisation that offers psychological assistance to young people between 10 and 20 years old. You will be offered ten sessions with a regular professional therapist, with whom you will meet on a weekly or biweekly basis. These sessions are free and anonymous. They only record your first name, date of birth and Telephone number. You do not have to have permission from your parents to get this help. You can call a TEJO house to make an appointment. Since May, you can pass by a TEJO house again during opening hours to make an appointment. The sessions can take place at the TEJO house, but you can also ask for an online session.

More information can be found via the following link: https://tejo.be/

Below you will find an overview of the TEJO houses:

 

TEJO Antwerpen

Address: Bredastraat 2

2000 Antwerpen

Emailinfo.antwerpen@tejo.be

Tel.:     03 283 83 80 or 0499 75 28 96

Opening hours: Monday-Friday: 16-20; Wednesday: 12-18

 

TEJO Brasschaat

Address: Bredabaan 407

2930 Brasschaat

Emailinfo.brasschaat@tejo.be

Tel.:     03 652 16 92 or 0476 75 18 22

Opening hours: Monday: 16-20; Tuesday: 16-20 (also during school holidays)

 

TEJO Brugge

Address: Stationslaan 14, bus 3

8200 Brugge

Emailinfo.brugge@tejo.be

Tel.:     050 66 15 05 or 0468 35 34 74

Opening hours: Monday-Tuesday: 16.30-18.30; Wednesday: 13-16; Saturday: 10-12 (also during school holidays)

 

TEJO Gent

Address: Nieuwland 65

9000 Gent

Emailinfo.gent@tejo.be

Tel.:     09 224 30 96 or 0470 83 01 10

Opening hours: Monday: 16-20; Wednesday: 13-18; Thursday: 16-19; Saturday: 11-14 (also during school holidays, but closed on public holidays)

 

TEJO Ieper

Address: Boomgaardstraat 17

8900 Ieper

Emailinfo.ieper@tejo.be

Tel.:     0470 01 05 05

Opening hours: Monday: 17-19 and Wednesday: 13.30-15.30

 

TEJO Kalmthout

Address: Dorpsstraat 3

2920 Kalmthout

Emailinfo.kalmthout@tejo.be

Tel.:     03 434 99 63 or 0468 05 82 43

Opening hours:  Tuesday: 16-20; Wednesday: 18-20

 

TEJO Kempen-Turnhout

Address: Herentalsstraat 55

2300 Turnhout

Emailinfo.kempen.turnhout@tejo.be

Tel.:     0496 87 60 06

Opening hours:  Wednesday: 13-17; Thursday: 16-18 (also during school holidays)

 

TEJO Kortrijk

Address: Wijgaardstraat 16

8500 Kortrijk

Emailinfo.kortrijk@tejo.be

Tel.:     0468 21 11 82

Opening hours:  Monday: 19-21; Tuesday: 17.30-20.30; Wednesday: 16-18; Thursday: 17.30-20.30 (closed during school holidays)

 

TEJO Leuven

Address: Verkortingsstraat 5

3000 Leuven

Emailinfo.leuven@tejo.be

Tel.:     0472 60 26 03

Opening hours:  Monday: 16-20; Tuesday: 16-20; Wednesday: 13-20; Thursday: 16-20 (also during school holidays, but closed on public holidays)

 

TEJO Lier

Address: Begijnhof, Oud Kerkhof 6

2500 Lier

Emailinfo.lier@tejo.be

Tel.:     03 480 31 13 of 0476 26 03 62

Opening hours:  Monday: 15.30-19.30; Wednesday: 12-18; Thursday: 15.30-19.30

 

TEJO Mechelen

Address: Wollemarkt 34

2800 Mechelen

Emailinfo.mechelen@tejo.be

Tel.:     015 71 58 96

Opening hours:  Tuesday: 16-20; Wednesday: 13-18; Thursday: 16-20 (also during school holidays)

 

TEJO Oostende

Address: Kaaistraat 11

8400 Oostende

Emailinfo.oostende@tejo.be

Tel.:     0470 87 16 13

Opening hours:  Monday: 17-19; Tuesday: 17-19; Wednesday: 14.30-17

 

TEJO Roeselare

Address: Nijverheidsstraat 11

8800 Roeselare

Emailinfo.roeselare@tejo.be

Tel.:     0468 54 79 97

Opening hours:  Monday: 16-18; Wednesday: 14-16; Thursday: 16-18 (biweekly - only in the odd weeks); Friday: 16-18

 

TEJO Schoten

Address: Churchilllaan 118

2900 Schoten

Emailinfo.schoten@tejo.be

Tel.:     03 664 52 23 of 0476 75 18 23

Opening hours:  Thursday: 16-20; Saturday: 9-13 (biweekly - only in the odd weeks)

 

 

 

 

What are my rights?

 

  • Can I still access courts if I need to? Before 18 May, Courts were closed for new cases, and lawyers, magistrates, court clerks, were advised to work from home on pending cases. Courts have reopened as of 18 May 2020, although with strict safety measures in place.

    See the information on the safety measures here:

    • Exit-strategy (NL/FR) (15/05/2020)
      • Courts reopen on 18 May – social distancing taken into account, additional measures to be implemented on a court-to-court basis.
    • Wearing of face masks (NL/FR) (11/07/2020)
      • Obligation to wear facemasks in public sections of courts on penalty of a fine or imprisonment.

         

        There is a handy tool to receive the contact information (with Opening hours) of every court & tribunal in Belgium. Please select the relevant court/tribunal via this menu and you will receive the correct contact details.

         

  • What are my rights in the criminal justice system and how have they changed? Scheduled hearings still take place, taking into account the safety measures as mentioned in the section ‘access to courts’. However, attendees to the hearings are limited and as much as possible; representation by an attorney without the physical presence of the accused is the rule.
  • What, if any, identification documents do I need to access services?
  • Minors, as a rule, cannot initiate proceedings before a Belgian court. A legally competent person who acts on behalf of the minor must represent the minor (a parent / guardian).
  • Rule of thumb: ID needed to access services (for the adult representing the minor). However, there are exceptions to this rule:
    • Unaccompanied foreign minors will be identified by a foster service by the government. Details on the procedure can be found here (NL/FR).

 

Can I continue my education?

 

  • How can I continue or resume my education during this shut down? In short, education has never come to a full halt, whether it is primary, secondary, or higher education. Depending on the situation in September at the start of the new school year, each school will communicate individually on the safety measures in place with guidance from the Regional governments (Flanders / Brussels). Worst-case scenario, virtual education will be the norm, as a continuation of the virtual classes being given in March-May.