Youth Rights Resource COMPASS Albania
SAFETY
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Is shelter care available to young people in this emergency? |
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Yes, shelter care is still available. You can contact the UN Women organization to ask for information on undisrupted functioning of shelters during the COVID-19 emergency in Albania. |
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Str. Skenderbej, P. 8, 2nd floor, Ap. 29,30,31 Tirana, Albania Tel: +355 4 450-2555 Fax: +355 4 450-2555
Website: https://albania.unwomen.org/en |
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Whom I may contact in case I need a shelter and I do not know what to do? |
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You can contact SOS Children Village which is social, non-profit, non-politic and non-religious organization acting on assistance to children who have lost parental care or at risk of losing it. The main support the organization provides them consists of:
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National Office Rr.Hermann Gmeiner, Sauk Tel/Fax: +355 4 453 6901 Websites: www.sos-childrensvillages.org (international)
If you want to refer cases of children who have lost parental care or are at risk to lose and if you would like to recommend vulnerable families and at risk contact: Contacts: Nevila Mucaj Email:nevila.mucaj@soskd.org.al Migena Loli Email: migena.loli@soskd.org.al
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Is the child welfare system still operational and can I access help/assistance? |
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Yes, you can contact the Ministry of Education, Sports and Youth, which also deals with youth welfare assistance since the Ministry of Social Welfare and Youth was dissolved in 2017. |
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Ministry of Education, Sports and Youth (Ministria e Arsimit, Sportit dhe Rinisë) Address: Rruga e Durrësit Nr.23 Tiranë, Shqipëri ALB-1001-TIRANA
Tel: +355 4 2230198 / +355 4 2222260 Email: info@arsimi.gov.al Online contact form: https://arsimi.gov.al/kontakto-ministren/
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What if I need to report an abuse? |
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The organization Save the Children works with the municipals' ‘Child Protection Units’ to identify and support case management as to the needs. Save the Children does not manage any shelter but works through partners wo do and below are the partners' contacts. |
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Save the Children Email: info.albania@savethechildren.org Tel: +355 4 2261840 Tel: +355 4 2261929 Website:https://albania.savethechildren.net/news
Save the Children's Partners' contact details:
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Whom I may contact in case of emergency? |
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You can check the State Police's website which displays all relevant State emergency numbers in Albania, in particular: Medical Emergency Line: 127 National Emergency Line: 112 |
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State Police (Policia e Shtetit) |
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What if I have had to run away from my caretaker/family? |
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You may contact ALO (NGO), which provides 24/7 free of charge the National Child Hotline for advice, protection and assistance to children and their families in case of violation of children's rights. |
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ALO 116111 Rr. Rreshit Collaku Tirana, Albania 1001
Tel: 116111 / 116000 Website:www.alo116.al
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What if I need help to deal with the COVID-19 emergency and to contact a helpline? |
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You may ask information to UNICEF and request the indication of available helpline to report your needs. |
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Anila Miria Communication Officer UNICEF Tel: +35569 20 29 021 Tel: +35569 20 24 185 Tel: +355 44548409 Email: amiria@unicef.org https://www.unicef.org/albania/child-protection-response-covid-19-emergency
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What if I need assistance in respect of sexual violence against young girls, children, women? |
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You may contact UNICEF Albania to ask for information about the assistance you may need and to report the violence. |
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Anila Miria Communication Officer UNICEF Tel: +35569 20 29 021 Tel: +35569 20 24 185 Email: amiria@unicef.org
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What if I have lost or am I about to lose parental care? |
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You may contact SOS Children Village, which is a non-profit, non-politic, non-religious organization acting on assistance to children who have lost parental care or at risk of losing it. |
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SOS Children Village National Office Rr.Hermann Gmeiner, Sauk Tel/Fax: +355 4 453 6901 Websites: www.sos-childrensvillages.org (international)
If you want to refer cases of children who have lost parental care or are at risk to lose and if you would like to recommend vulnerable families and at risk contact: Contacts: Nevila Mucaj Email:
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HEALTH
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Where can I find health care and emergency health care? |
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Emergency medical services remain active through the National Medical Emergency Center ("QKUM") hotlines:
General emergency: 112 Medical emergency: 127* Road police: 126 Fire brigade: 128 State police: 129
*Serves as COVID-19 and suicide prevention hotline for Albanian population.
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http://www.urgjenca.gov.al/index.php
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Where can I find health care and emergency health care? |
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The Ministry of Health and Social Protection and Institute of Public Health ("ISHP") provides daily COVD-19 bulletins, guidance and recommendations on control and prevention of the disease. through their websites:
Ministry of Health and Social Protection
You may contact the relevant ISHP departments for guidance, prevention and control of infectious diseases:
Epidemiology Tel: +355 4 2363553
Infectious Disease Control Tel: +355 4 2363008
Sanitary Expert Tel: +355 4 2368258
Vaccination Program Tel: +355 4 2362731
HIV/AIDS Tel: +355 4 2364034
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https://new.shendetesia.gov.al/
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Where can I find health care and emergency health care? |
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The government of Albania designated two tertiary hospitals as COVID-19 centers. These hospitals are responsible for:
COVID-19 designated hospitals*:
University Medical Center "Mother Teresa" (COVID1) Rruga e Dibrës, No. 372 Tirana, Albania Tel: +355 4 2349233
120 beds designated for COVID-19
University Hospital "Shefqet Ndroqi" (COVID2) Rruga Shefqet Ndroqi, Shqipëri Tirana, Albania Tel: +355 688046405 +355 48855527 http://www.sushefqetndroqi.gov.al/
193 beds designated for COVID-19
*For emergencies contact: 112 or 127
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http://www.sushefqetndroqi.gov.al/
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What mental health resources may be available to me in this time of crisis? |
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Psycho-social services are available for students though the following Regional Directorate of Pre-University Education:
DurrësRegional Directorate of Pre-University Education
KorçëRegional Directorate of Pre-University Education
FierRegional Directorate of Pre-University Education
Lezhë Regional Directorate of Pre-University Education
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What mental health resources may be available to me in this time of crisis? |
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The Health for All Project Albania ("HAP") provided downloadable publications for general public on stress, anxiety, depression and PTSD associated with COVID-19.
For urgent care, contact the QKUM emergency hotline:
General emergency: 112 Medical emergency: 127*
*Serves as COVID-19 and suicide prevention hotline for Albanian population.
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RIGHTS
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Can I still access courts if I need to? |
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Yes, The High Judicial Council decided to resume the activity and judicial services in all courts in the Republic of Albania, on April 27, 2020. The activity of the courts will continue according to the restrictions set out in the Legal Act no. 9, dated 25.03.2020, "On taking special measures in the field of judicial activity, during the COVID-19 pandemic, approved by the Albanian Parliament on 16.04.2020. For more information contact the Ministry of Justice. |
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Law Firm - Keshilli i Lartë Gjygjësor http://klgj.al/njoftim-per-shtyp-22-prill-2020/
Ministra Drejtësisë Tel: +355 04 2 259 389 Address: Bulevardi Zogu I, Tiranë 1000 Email: info@drejtesia.gov.al Website:http://www.drejtesia.gov.al/kontakt/
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What are my rights in the criminal justice system and how have they changed? |
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You can ask for advice to which cooperates with other state authorities and non-profit organizations to provide the effective implementation of the protection of human rights children, as well as special care for them. |
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Agjencia Shtetërore për të Drejtat dhe Mbrojtjen e Fëmijës (State Agency for the Rights and Protection of the Child)
Rruga e Durrësit Nr.83 Tiranë, Shqipëri Tel: +355 4 450 0329 Email: info@femijet.gov.al Website: femijet.gov.al/al Online contact form: http://femijet.gov.al/al/kontakte# Facebook: https://www.facebook.com/agjenciafemijeve/
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What if I need legal assistance? |
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You may contact Free Legal Aid Office for Vulnerable Children and Youth in Albania (FLA) is the first legal office set up by an NGO to protect children and young people in Albania. The office was established by CRCA Albania to protect the most vulnerable children and youth. In particular, CRCA provides the following services: Confirmed by email the provision of these services:
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Child Rights Center Albania (CRCA) Tel: +355 4 2265741 Email: crca@crca.al Website:https://www.crca.al/en/fla Online contact form https://www.crca.al/en/contact
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What protection may I receive if I was a victim of abuse/trafficking? |
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You may contact the NGO Different & Equal which provides both high quality reintegration services for victims of trafficking, exploitation and abuse, and cooperation in the legal, institutional and social context to prevent and counter these violations of human rights. |
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Mob: +355 (4) 222 18 92 E-Mail: different&equal@icc-al.org Address: Rr: Fortuzi, Godina nr. 24, Hyrja nr.4, Apartamenti. nr.4 , Tiranë, Albania. Website:http://differentandequal.org/en/ |
EDUCATION
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How can I continue or resume my education during this shut down? |
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The Ministry of Education, Sports and Youth at the recommendation of the Independent Trade Union of Education of Albania ("SPASH") made lessons for all classes available daily on all national TV channels during lockdown-period.
The Ministry's website is also regularly updated for ongoing education support throughout this crisis.
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How can I continue or resume my education during this shut down? |
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Skills for Work ("S4J"), a project of the Swiss Agency for Development and Cooperation and implemented by Swisscontact, supports various vocational high school through a Moodle based online platform
The platform serves as an all-inclusive temporary solution to replace classroom-teaching and to support independent learning of students and apprentices especially during the COVID-19 crisis.
Instructional videos on how to register and access the platform are available from the website. For any questions you may contact:
Email: support@mesovet.al(priority) Tel.+355 68 2074566 |
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How can I continue or resume my education during this shut down? |
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The National Youth Service ("SHKR") provides educational awareness for the youth. SHKR is creating spaces for youth such as Regional Youth Centers.
Contact Person: Irsa Ruçi Email: irsa.ruci@rinia.gov.al Website: http://rinia.gov.al/ Facebook: https://www.facebook.com/SHKR2018/
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https://www.facebook.com/SHKR2018
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SERVICES
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, the Albanian Red Cross distributes food packages and to mental health and psychological support. |
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Tel: +355 4 22 22 037 / +355 4 22 25 855 Fax: +355 42 225855 Telegram: ALBCROSS TIRANA Email: kksh@kksh.org.al Website: http://www.kksh.org.al
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, Global Care Albania (GCA) provides educational services and support to vulnerable communities through house visits and delivery of food in Bathore and Kamza area (including Laknas, Zall Mner, Paskuqan Valias). |
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http://www.globalcarealbania.org/our-community-during-covid-19/ [house visit initiative: http://www.globalcarealbania.org/cause/family-support/] Tel: (+355) 67 60 89 926 Email: contact@globalcarealbania.org
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, the Order of Malta’s relief corps in Albania is delivering medicines, food and hygienic materials to the elderly guests of the Community Centre in Shkoder and you may forward a request for assistance too. |
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Volunteers Corps of the Order of Malta in Albania Tel. and Fax: +355 222 50 447 Mobile: +355 698419575 Email: info@malteser.al Website: www.malteser.al
Diplomatic Mission in Albania Tel: +355 4 222 0240 Email: albaniaembassy@orderofmalta.int
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, the organization Aid to the Balkans Albania provides for the program A2B Albania ‘Family Link’, aimed at delivering food and toys to children and families. |
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https://www.facebook.com/pg/A2BAlbania/posts/
Email: enquiries@a2balbania.org
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, Food Bank Albania relies on the direct collection of food surplus and on food donations for distribution to the communities most in need, which are identified through the collaboration with business and community partners. Food Bank Albania is active in: operates in: • Elbasan • Korçë • Shkodër • Tiranë |
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https://foodbank.al/en/who-we-are/our-branches/ Email: info@foodbank.al
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Are there any benefits or public services I have access to during this time of crisis? |
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Yes, Ministry of Finance and General Directorate of Taxation provided financial assistance for individuals who do not receive salary, in particular to:
The service may have been discontinued although there was a plan to postpone it. |
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Tel: 04 222 5800
Tel: 0800 14 14 Assistance needs to be requested by filing the form reachable at this link https://www.tatime.gov.al/shkarko.php?id=7670 and money will be charged directly on the bank account of the applicant.
If no bank account is held it is recommended calling the above telephone numbers to ask for indications of the specific measures that should have been put in place at secondary level banks throughout the country.
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